NovaBACKUP xSP/Cloud Port/RWF 19.x and newer (2019-03-18)
With a regular NovaBACKUP (NBK) installation the temporary files are stored under the following path:
With NovaStor Cloud Port or xSP/RWF clients, additional temp directories exist in the xSP device.
The temp directories can be moved as follows:
1. create new temp directory
Create a new directory on another drive (e.g. D:) (e.g. D:\NovTMP). The drive must have enough free space! This can also be C: itself, but NovaStor recommends to move the temp folders to a different drive.
2. Delete xSP device
Note the name of the device!
Note the settings of the xSP device: Target server (IP address or URL) and login data!
You need this information to create a new xSP device after moving the temp directory.
3. Empty the old temp directory
Delete contents of the directory "C:\ProgramData\NovaStor\NovaStor NovaBACKUP\Vdata" via Windows Explorer. If some data cannot be deleted, please stop the service "NovaStor NovaBACKUP Backup/Copy Engine" and close the NovaTray in the lower right corner of the taskbar.
4. Change temp directory in the default settings
Click on the blue/red NovaStor "N" in the upper left corner.
Click on "Default settings".
Open the Advanced Options tab.
Under "Directory for temporary files" click the button to the right and navigate to the new temp directory (e.g. D:\NovTMP).
Confirm with OK.
The "NovaStor NovaStor Backup/Copy Engine" service is automatically restarted for clients from V14.5.x and higher. For clients <V14.5.x this must be done manually via "services.msc" or via the NovaTray.
5. Creating a new xSP device
For the new xSP device, use the same name as before and also the same login data. The temp directories of the new xSP device are created under the new path (see above) as subdirectories.
Do not place the temp directories on network shares or USB drives. This is not supported! An alternative to local drives would be iSCSI drives (ATTENTION: possibly negative influence on performance and problems if the iSCSI drive is not available).