Install the latest release 19.2.XXXX over the installed NBK version.
Download the suitable installer for your license:
Close all NovaBACKUP (NBK) windows.
Close NBK Tray in task bar.
Stop all NBK services/processes:
- Backup Client Agent Service (= ManagementServer.Agent.Service.exe)
- Disaster Recovery Imaging (= drdiag.exe)
- NovaStor NovaBACKUP Backup/Copy Engine (= nsService)
- NovaStor NovaBACKUP Virtual Disk Mount Service (= nsMountService => mntsrv.exe)
Stop a running anti virus software (AVS).
Execute the installer with right mouse click and "run as admin".
After installation reboot system.
The installer v19.2.XXXX requires a reboot after the first execution. Acknowledge the reboot request. During reboot it will uninstall the old installation (settings/jobs/schedules will remain). After reboot the installer starts automatically. Select "Custom" installation and check if all image backup options are selected. Proceed with installation. You can deny the next reboot request and reboot the system within a maintenance window.
The update/upgrade will reset the NBK services to run with local system account. If you configured the services to run with an backup admin or other user you have to reconfigure the services.