(b23030) [s1010] clientname: *911* recv (0): (104) Connection reset by peer
Error message: *911* recv (0): (104) Connection reset by peer
This error only occurs when the backup server is Linux.
Check the backup server configuration for an entry for "hiserv" in /etc/services.
Additionally, check if the file /etc/xinetd.d/hiserv is existing and looks like this:
socket_type = stream
protocol = tcp
wait = no
user = root
server = /Hiback/hiserv
server_args = -inetd
Last thing to check is if xinetd is installed and running.