NOTE: In this article the term "DR" and "Image Backup" is interchangeable.
NOTE: Please DO NOT attempt to utilize a Wireless network adapter to restore a Image Backup/DR Image stored on a network location as the wireless network adapter driver most likely will not be part of the included driver set on your DR Boot Disc to even see your wireless network. Please utilize a wired network for DR Restore operations by utilizing the wired Ethernet cable to connect to the wired Ethernet adapter which the computer contains.
Using the NovaBACKUP Image Backup/Disaster Recovery Boot media to restore an Image Backup/Disaster Recovery image backup (.NDF file extension), which is stored on a network related share/NAS/SAN that is also password protected, you will need to follow the guide below on mapping the network share as a drive letter. Even if the share is not password protected you will still use the bottom part of this guide which has the sentence starting with "If there is no password assigned.." to follow those instructions.
After booting to the DR Boot Disc media (CD or flash drive based DR Boot Disc), from the Welcome page, open a Command Prompt using the link at the bottom of that Welcome screen.
Your network share will probably be protected with some sort of authentication, and the user switch allows us to specify a username and password. The following example assumes:
- The remote networked machine, network share, NAS or SAN device in this case is referenced as the IP address of that device which in this case is 192.168.1.4
- The share name that you are entering is the actual folder where the DR backups exist as .NDF files, in this case we are using a share name of "backups", all in lowercase. If there are any spaces in the folder name and any uppercase letters in the name make sure that you are entering them exactly as they are setup in the first place, case sensitivity is REQUIRED to match the actual share that exists. If there are any spaces in the folder name (share name) you will have to place the spaces in and surround the entire referenced path with quotes. An example of that is
- The username you authenticate with on the remote machine, network share or NAS device is HTG (the user that has full admin rights to the HTG share)
- The password for the HTG account is Pa$$word
Example command WITHOUT spaces or case sensitivity requirements:
net use s: \\192.168.1.4\backups /user:HTG Pa$$word
Example command WITH spaces and case sensitivity requirements:
net use s: "\\192.168.1.4\My Share\Backups" /user:HTG Pa$$word
The first step after successfully booting the DR Boot Disc media, from the Welcome page, open a Command Prompt and utilize the PING command to ping the NAS's IP address (or networked computer's IP address that is hosting the network share). Use the ping command, such as "ping 192.168.1.4" in this example, to see if you get a valid ping response back from the NAS.
In addition to that, you can also use the "ipconfig /all" command to see if your wired ethernet network adapter has been assigned a valid IP address. If it does have a valid IP address assigned which matches your network configuration then you are good.
If you do not get a ping result back or a valid IP address assigned to the Ethernet adapter in the machine that you used the Image Backup/DR Boot Disc with it is probably because the standard set of Windows PE based drivers that came with the Image Backup/DR Boot Disc that you built did not contain the specific network adapter driver that you are now attempting to utilize the ping and ipconfig commands with. You will need to rebuild the DR Boot Disc using the Advanced Mode and include the appropriate Windows PE network adapter driver.
Here is a more visual external article on how to issue the net use command which has screenshots, you would need to start the Command Prompt first by following the instruction above which mentions "from the Welcome page, open a Command Prompt":
You can then run the restore the Image Backup/DR image backup using your mapped network drive.
In the "Open" dialog you can simply browse to the mapped network drive letter for the drive letter that you mapped to (in the above example this was S:) using the above instructions. If there is no password assigned to the network share/NAS/SAN path then just enter the full UNC path name such as "\\x.x.x.x\backup" into the filename field and hit enter.
Afterwards you should be able to select your backup file.
NOTE: This guide applies to NovaBACKUP version 14 through the current version.
NOTE: Please DO NOT attempt to utilize a Wireless network adapter to restore a DR Image stored on a network location as the wireless network adapter driver most likely will not be part of the included driver set on your Image Backup/DR Boot Disc to even see your wireless network. Please utilize the wired network for Image Backup/DR Restore operations by utilizing the wired Ethernet cable to connect to the wired Ethernet adapter which the computer contains.