Error: java.io.IOException: Cannot run program perl: CreateProcess error=2

NovaBACKUP DataCenter
Last Updated: Aug 28, 2013 10:31AM PDT
   Problem:  An error received in the console when viewing reports

java.io.IOException: Cannot run program perl: CreateProcess error=2


Cause:

Under Console->Reporting in the job status line results from a missing Perl installation on the commandserver system.  Perl scripts are used on the NovaBackup DataCenter commandserver v4.x to parse result files.


Solution:

To solve the problem, install Perl on the Command Server. On UNIX/Linux systems, take care that Perl executable is detected by the Shell (Perl bin directory must be part of PATH environment variable). On Windows you can check the "put into PATH" box in the Perl installer (www.activestate.com). Restart the Command Server and agent services (on Linux /etc/init.d/ixt stop and start) on the commandserver system after Perl installation to let the processes know the new PATH variable containing Perl bin directory.

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